Do customers outside the US have to pay customs or duty fees?

You may or may not be required to pay customs or duty fees depending on the amount of your order. This is very different for each country, so you should consult your customs agency prior to ordering if custom fees are a concern. Unfortunately, due to the number of countries that we ship to, we cannot keep up with the rules and regulations for each country.

How do I get my tracking number?

All orders when completed will send out a completion email. This email should contain your tracking number. If you don’t receive an email, please log into your account to view your order history for your tracking number.