We offer a money-back guarantee with every order. If your case arrives and for any reason you are not satisfied, simply let us know and return it for a refund (less original shipping charges + 15% restocking fee). Protectors must be unfolded and unused. Labels must be unpeeled. Returns will be accepted within 14 days of delivery of the item. Buyer is responsible for the return shipping. Please contact us if you would like to make a return.